Support

Help with LookCue

Simple help for comparisons, purchases, and your subscription.

Choose good photos

Use clear, front-facing photos in good light. Keep your face and camera angle close in both photos. Do not use beauty filters.

Choose new photos with more light and less blur. Make sure the makeup you want to compare is easy to see.

LookCue Pro purchases go through your app store. Your plan unlocks after the store confirms the purchase.

Open Settings and tap Restore purchase. Use the same store account that bought your plan.

Open Settings and tap Manage subscription. Your app store controls billing and cancellation.

Check your internet connection. Check camera and photo access. Close and reopen LookCue, then try clear, smaller photos.